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Returns & Exchanges

We want you to feel empowered in your POSTER GIRL pieces; however, if you are not completely satisfied, we offer returns on unworn items with original tags and hygiene seals intact within 14 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all designer labels, branded boxes, and hygiene strips are untouched.

  • 3.
    Ship the Goods

    Generate your prepaid shipping label through the portal and drop your package at any authorized carrier location.

  • 4.
    Quality Check & Refund

    Once our studio receives and inspects your return for compliance, your refund will be processed to your original payment method within 10 business days.